Frequently asked questions (FAQs)

What is the return policy?

We do not accept return items. Virgin hair are considered a hygienic product. We take matters of hygiene and public safety seriously and do not allow used or tampered items to be returned for the safety of all our customers. Please make sure you thoroughly review item before making a purchase. You have within 24 hours to modify or cancel orders.

Please contact us at [email protected] with any questions, situations and concerns. In the nature of a return, we will handle each inquiry depending on individual circumstance.

How may I contact you?

You may contact us by e-mail at [email protected]. The Priceless Hair Support team operates seven days a week, 24 hours a day. We always guarantee a response within 24 hours and will be happy to help you!

How to clean 10 A grade virgin hair?

Human hair is similar to natural hair. Just like your own hair, human hair accumulate residue through normal wear. Hair does not need to be washed daily to keep consistent results, but hair should be washed after every use. You may also wash hair when hair appears dull or acquires an odor

Can 10 A grade hair be bleached or dyed?

Yes.

How many bundles should I purchase?

To achieve a full look, you should purchase:

3 bundles for inches ranging from 12 to 22.

4 Bundles for inches ranging from 24 to 28.

5 (and up) bundles for inches ranging from 30 to 40

Note: If you are adding a lace closure to your style, one less bundle is recommended.